General
Customer Support Policy
At eSilo, we are committed to providing responsive, knowledgeable customer support to help ensure your data backup services run smoothly. This policy outlines the scope of standard support and our approach to troubleshooting issues that extend beyond ...
Configure Encryption as a Machine Property
There are certain scenarios, such as for compliance reasons, where it may be required to configure backup encryption via the Cyber Protect application on a device rather than via the Cyber Protect Console. In this case, backup encryption is not ...
Create a Global Administrator in Microsoft 365
Getting Started This will walk you through the steps to create a new Global Administrator in your Microsoft 365 tenant, this process will often be performed to grant eSilo access to your Microsoft services to provide backups, security, and security ...