Managing Backup and Security Settings

Logging in to the Cyber Protection Console

To manage registration tokens for your company, such as creating a new token to use for registering devices, you will start by going to console.esilo.com in your web browser. 

You may be prompted to log in, enter your email address and password to log in, followed by your authentication code. 

If you have not previously logged in and do not have an account activation email in your email inbox, your account may not have been configured yet. Please email support@esilo.com for assistance.

Next click on "Cyber Protection"

Protection Plans

Using the eSilo Cyber Protect software all of the backup and security settings applied to a device are managed using "Protection Plans", a single plan can contain backup settings, security settings, or both. A single computer can have any number of Protection Plans applied to it, using this method you can easily create a plan with your preferred settings and then apply it to one or more devices, so you do not need to customize specific settings for every device. You can also create groups of devices to manage plans across a set of devices all at once as well as choose one or more plans to automatically apply to all devices, so that newly added devices are automatically protected without additional configuration after the software is installed. 

Most eSilo customers will have their backup and security settings managed by eSilo staff and do not need to configure settings themselves. If you would like to manage settings yourself, you can do so by following the below instructions. Be aware that some settings may affect your service cost. If you are unsure what settings do or what settings may affect your bill, email support@esilo.com for more information.

Configuring Protection Plans

To get started configuring a Protection Plan, click the "Management" button on the left menu. 

The "Protection Plans" view should be active already as it is the top menu option, select it if you are not on the "Protection Plans" view. 

Here you can view plans, create new plans, edit plans, as well as export plans to save the settings as a file, import a plan file, and add or remove computers from the plan. 

To perform actions with an existing plan, select it and then choose the appropriate option from the menu on the right.

Most eSilo customers will have one or more Protection Plans created and applied automatically by eSilo, these plans will be visible here, but most customers will not be able to change settings configured by eSilo, however you can still add a new plan if you need would like additional settings configured. To have your eSilo managed plan modified or removed please email us at support@esilo.com. 

To create a new plan click "Create Plan" on the right.

Here you can customize your plan settings. 

Different features are shown in different sections, with a toggle switch to control whether that feature is enabled or disabled. 

Features with a green toggle switch are enabled:

Features with a gray toggle switch are disabled:

Note that many features are enabled automatically and not all features may be desired for your devices, disable undesired options to avoid paying for features you do not want to use. Note advanced licenses associated with the use of certain features are listed at the top of the plan settings, the use of different advanced licenses can affect your service cost.

Features that require an advanced license will be indicated with a green arrow. 

You can change the name of a Protection Plan by clicking the edit button  next to the name at the top, note this button is hidden until you move the cursor over the name or near the button.

You can use a custom plan name to better track what this plan is for or what devices you would like the plan applied to. 

When you have configured your plan settings, you can also apply the plan to specific devices before saving the plan.

Do this by clicking "Add Devices" at the top.

Select devices from the list here.

To apply this plan to all devices automatically, including new devices when the software is installed, click "Machines with agents" then select "All".

You can deselect all selected devices using the "X" in the lower left.

When you have selected devices, you can click "Add" in the lower right to add the plan to those devices.

After adding devices you can edit devices by clicking "Manage Devices".

When you are done editing your plan and adding devices, click "Create" to save the plan.

Once the plan is saved and applied to devices there are no additional steps needed.

Managing Protection Plans from the Devices View

You can also select one or more devices from the Devices list and edit or create a new a plan from that view. To do so, click "Devices" on the left.

Click "All Devices" if necessary, or select another option from the menu.

Then select one or more devices, and click "Protect" on the right.

You can edit an existing plan by clicking the "..." next to the plan on the right.

You can add a new plan by clicking the "Add plan" near the top, on the right.

Then select an existing plan and click "Apply" or click "Create Plan" to create a new plan.

Select "Protection" from the "Create Plan" menu to create a "Protection Plan".

Note when creating a plan from this view you will not see the option to add devices when editing the plan, you can select multiple devices before creating a plan, or apply the already created plan to additional devices by selecting the device and applying an existing plan after clicking "Add Plan".

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