Install Veeam Management Agent (End Users)

Install Veeam Management Agent

Follow these instructions to install & configure the Veeam Management Agent on a new machine, which enables two-way communication with eSilo’s cloud.

Overview:

  • Difficulty Level: Easy
  • Total Setup Time: 3-5 Minutes

Steps to Follow:

  1. Download the Veeam Management Agent from one of the below sources:
    • Open the eSilo Portal Welcome Email and click on the Management Agent link. This directs to: https://portal.esilo.com/Agent/DownloadAgent (EASIEST)
    • Alternatively, you may login to the eSilo Backup Portal directly at https://portal.esilo.com with your tenant credentials (from the Welcome Email) and go to Discovery >> Discovered Computers >> Download Agent.
  2. Once downloaded, double click the file, ManagementAgent.exe, to Run it.
  3. Accept the license terms
  4. Click Next to install in the default directories. Click Finish.
  5. Launch the Management Agent from your Start menu Program List or by searching “Veeam Management Agent”
  6. You will notice the below icon in your Windows Taskbar when the Management Agent is running.
  7. Double click on the icon circled above to open the Management Agent.
  8. Specify the Cloud Gateway location and credentials from your Welcome Email.
    • Cloud Gatway: vcc1.us1.esilo.com
    • Port: 6180
    • Username: [from email]
    • Password: [from email]
  9. After inputting all fields, click Apply.
  10. You will be asked to restart the Management Agent (this does not restart Windows). Click OK.
  11. The screen will reload and if the connection is successful, you will see “Agent Status: Connected“. If you see any other status, double-check your input fields and reapply the settings. If you are still unable to connect successfully, contact eSilo Support for assistance.
  12. Installation is now complete. You may close the Management Agent.

    • Related Articles

    • Management Agent Service Will Not Start

      'VeeamManagementAgentSvc' is not running. Attempts to Start this service are unsuccessful. Possible Symptoms of this Problem: Host is showing ‘Offline’ in eSilo Backup Portal despite being powered on with network connectivity. Cloud connect backups ...

    • Install eSilo Cyber Protect on a Mac

      To install eSilo's Acronis Cyber Protect Agent software on your Mac start by downloading the installer here: eSiloCyberProtect_AgentForMac_web.dmg There may be multiple points during the installation where you will be prompted for your account's ...

    • Antivirus Interference with Veeam Agent for Microsoft Windows

      Backups are not functioning properly. The client machine has anti-virus software installed. Challenge Veeam Agent for Microsoft Windows functionality fails on a machine, where antivirus software is running. Also see this Veeam KB Article for ...

    • File Level Restore from Windows Agent

      Follow this KB article to restore one or more folders and files from an eSilo Veeam backup. These steps can be performed from any Windows machine with the Veeam Agent for Windows (VAW) installed. Steps to Follow Launch the Veeam File Level Restore ...

    • How to Create a Local Backup Job Using Veeam Agent for Windows

      This is useful when you need to comply with the 3-2-1 rule of backups: 3 copies of important data (1 production copy and 2 backups) 2 types of storage media (e.g. internal hard drive, external hard drive, USB flash drive, cloud copy, tape backup, ...